Windows 10卡在登录界面Other user
Tags: /计算机文档/Windows应用技巧/
Date Created:
Remote desktop to cloud VM stuck at welcome other user logong screen, and black screen after a while.
远程桌面，登录云主机，卡在登录界面 Welcome, Other user，如下图，过一段时间就黑屏：
查看事件查看器，有如下错误：
✘
Faulting application name: LogonUI.exe, version: 10.0.19041.1, time stamp: 0xc08a5452
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3636, time stamp: 0x326edcef
Exception code: 0xc000027b
Fault offset: 0x000000000012db22
Faulting process id: 0xa24
Faulting application start time: 0x01da620fe29b4b7f
Faulting application path: C:\Windows\system32\LogonUI.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 730647e5-6fd1-4be7-b358-dd9ddc5c4abe
Faulting package full name:
Faulting package-relative application ID:
✘
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: LogonUI.exe
P2: 10.0.19041.1
P3: c08a5452
P4: combase.dll
P5: 10.0.19041.3636
P6: 613e7d3d
P7: 8001010e
P8: 000000000001ccfa
P9:
P10:
Attached files:
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_LogonUI.exe_593c9a83152857f015a16764fd79cf8f6629245_174275ce_7364a07e-e6c9-4a69-be77-a3eba5f61c6c
Analysis symbol:
Rechecking for solution: 0
Report Id: 730647e5-6fd1-4be7-b358-dd9ddc5c4abe
Report Status: 100
Hashed bucket:
Cab Guid: 0
对应的WER文件如下：
Version=1
EventType=APPCRASH
EventTime=133526961133073260
ReportType=2
Consent=1
UploadTime=133526989328889424
ReportStatus=268435552
ReportIdentifier=c38a8b9c-3943-4a32-98fd-ddb7d4276166
IntegratorReportIdentifier=97b35202-c26f-4b8f-99d9-edf5ddc8e458
Wow64Host=34404
NsAppName=LogonUI.exe
OriginalFilename=logonui.exe
AppSessionGuid=000027bc-0003-0086-0630-2e680e62da01
TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!0000fbf39a288fc46cbf0620cfd297395a8fb4fbcdad!LogonUI.exe
TargetAppVer=2072//05//12:15:03:46!6f79!LogonUI.exe
BootId=4294967295
TargetAsId=312
UserImpactVector=808452912
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=fe724bef6ce7baad21bd51d145b6783d
Response.BucketTable=4
Response.LegacyBucketId=1278267828502689853
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=LogonUI.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.19041.1
Sig[2].Name=Application Timestamp
Sig[2].Value=c08a5452
Sig[3].Name=Fault Module Name
Sig[3].Value=combase.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.19041.3636
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=613e7d3d
Sig[6].Name=Exception Code
Sig[6].Value=8001010e
Sig[7].Name=Exception Offset
Sig[7].Value=000000000001ccfa
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19045.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=898c
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=898c35ae94c55878b66c90820715124e
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=aeff
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=aeff8c4960291e71ad0642cfe51f4c28
UI[2]=C:\Windows\system32\LogonUI.exe
UI[5]=Close
UI[8]=Windows Logon User Interface Host stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\system32\LogonUI.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\SYSFER.DLL
LoadedModule[5]=C:\Windows\System32\msvcrt.dll
LoadedModule[6]=C:\Windows\System32\combase.dll
LoadedModule[7]=C:\Windows\System32\ucrtbase.dll
LoadedModule[8]=C:\Windows\System32\RPCRT4.dll
LoadedModule[9]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[10]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[11]=C:\Windows\System32\user32.dll
LoadedModule[12]=C:\Windows\System32\win32u.dll
LoadedModule[13]=C:\Windows\System32\GDI32.dll
LoadedModule[14]=C:\Windows\System32\gdi32full.dll
LoadedModule[15]=C:\Windows\System32\msvcp_win.dll
LoadedModule[16]=C:\Windows\System32\IMM32.DLL
LoadedModule[17]=C:\Windows\system32\uxtheme.dll
LoadedModule[18]=C:\Windows\System32\clbcatq.dll
LoadedModule[19]=C:\Windows\System32\logoncontroller.dll
LoadedModule[20]=C:\Windows\System32\SHCORE.dll
LoadedModule[21]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[22]=C:\Windows\System32\sechost.dll
LoadedModule[23]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[24]=C:\Windows\System32\advapi32.dll
LoadedModule[25]=C:\Windows\System32\UMPDC.dll
LoadedModule[26]=C:\Windows\System32\dxgi.dll
LoadedModule[27]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[28]=C:\Windows\System32\USERENV.dll
LoadedModule[29]=C:\Windows\System32\SLC.dll
LoadedModule[30]=C:\Windows\System32\sppc.dll
LoadedModule[31]=C:\Windows\System32\dsreg.dll
LoadedModule[32]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[33]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[34]=C:\Windows\SYSTEM32\cryptsp.dll
LoadedModule[35]=C:\Windows\system32\dwmapi.dll
LoadedModule[36]=C:\Windows\System32\CRYPT32.dll
LoadedModule[37]=C:\Windows\System32\MSCTF.dll
LoadedModule[38]=C:\Windows\SYSTEM32\wtsapi32.dll
LoadedModule[39]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[40]=C:\Windows\system32\Windows.UI.Logon.dll
LoadedModule[41]=C:\Windows\system32\wincorlib.DLL
LoadedModule[42]=C:\Windows\system32\dcomp.dll
LoadedModule[43]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[44]=C:\Windows\System32\Windows.UI.XamlHost.dll
LoadedModule[45]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[46]=C:\Windows\System32\Windows.UI.dll
LoadedModule[47]=C:\Windows\System32\WindowManagementAPI.dll
LoadedModule[48]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[49]=C:\Windows\System32\InputHost.dll
LoadedModule[50]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[51]=C:\Windows\SYSTEM32\twinapi.appcore.dll
LoadedModule[52]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[53]=C:\Windows\System32\WS2_32.dll
LoadedModule[54]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[55]=C:\Windows\System32\PROPSYS.dll
LoadedModule[56]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[57]=C:\Windows\SYSTEM32\languageoverlayutil.dll
LoadedModule[58]=C:\Windows\System32\bcp47mrm.dll
LoadedModule[59]=C:\Windows\System32\Windows.UI.Xaml.dll
LoadedModule[60]=C:\Windows\System32\iertutil.dll
LoadedModule[61]=C:\Windows\System32\Windows.UI.Immersive.dll
LoadedModule[62]=C:\Windows\System32\profapi.dll
LoadedModule[63]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[64]=C:\Windows\System32\srvcli.dll
LoadedModule[65]=C:\Windows\System32\netutils.dll
LoadedModule[66]=C:\Windows\SYSTEM32\dwrite.dll
LoadedModule[67]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[68]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[69]=C:\Windows\system32\d3d10warp.dll
LoadedModule[70]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[71]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[72]=C:\Windows\system32\CredProvDataModel.dll
LoadedModule[73]=C:\Windows\System32\Windows.UI.Xaml.Controls.dll
LoadedModule[74]=C:\Windows\System32\SHELL32.dll
LoadedModule[75]=C:\Windows\System32\NetworkIcon.dll
LoadedModule[76]=C:\Windows\System32\IPHLPAPI.DLL
LoadedModule[77]=C:\Windows\System32\credprovhost.dll
LoadedModule[78]=C:\Windows\System32\SspiCli.dll
LoadedModule[79]=C:\Windows\System32\samcli.dll
LoadedModule[80]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[81]=C:\Windows\System32\Wldp.dll
LoadedModule[82]=C:\Windows\System32\NetworkUXBroker.dll
LoadedModule[83]=C:\Windows\SYSTEM32\TextShaping.dll
LoadedModule[84]=C:\Windows\system32\directmanipulation.dll
LoadedModule[85]=C:\Windows\System32\EthernetMediaManager.dll
LoadedModule[86]=C:\Windows\System32\WINHTTP.dll
LoadedModule[87]=C:\Windows\system32\credprovs.dll
LoadedModule[88]=C:\Windows\System32\NSI.dll
LoadedModule[89]=C:\Windows\system32\credprovslegacy.dll
LoadedModule[90]=C:\Windows\System32\netprofm.dll
LoadedModule[91]=C:\Windows\System32\FaceCredentialProvider.dll
LoadedModule[92]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[93]=C:\Windows\system32\SmartcardCredentialProvider.dll
LoadedModule[94]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[95]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[96]=C:\Windows\System32\BioCredProv.dll
LoadedModule[97]=C:\Windows\System32\ngckeyenum.dll
LoadedModule[98]=C:\Windows\System32\ncrypt.dll
LoadedModule[99]=C:\Windows\System32\NTASN1.dll
LoadedModule[100]=C:\Windows\System32\MSWB7.dll
LoadedModule[101]=C:\Windows\System32\npmproxy.dll
LoadedModule[102]=C:\Windows\System32\cxcredprov.dll
LoadedModule[103]=C:\Windows\System32\ngccredprov.dll
LoadedModule[104]=C:\Windows\system32\rdpcredentialprovider.dll
LoadedModule[105]=C:\Windows\system32\Secur32.dll
LoadedModule[106]=C:\Windows\system32\wlidcredprov.dll
LoadedModule[107]=C:\Windows\system32\rasplap.dll
LoadedModule[108]=C:\Windows\system32\rtutils.dll
LoadedModule[109]=C:\Windows\System32\bcrypt.dll
LoadedModule[110]=C:\Windows\system32\CredProv2faHelper.dll
LoadedModule[111]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[112]=C:\Windows\system32\CredProvHelper.dll
LoadedModule[113]=C:\Windows\System32\shacct.dll
LoadedModule[114]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[115]=C:\Windows\System32\SAMLIB.dll
LoadedModule[116]=C:\Windows\system32\windowscodecs.dll
LoadedModule[117]=C:\Windows\SYSTEM32\PhotoMetadataHandler.dll
LoadedModule[118]=C:\Windows\System32\threadpoolwinrt.dll
LoadedModule[119]=C:\Windows\System32\IDStore.dll
LoadedModule[120]=C:\Windows\System32\Windows.Media.dll
LoadedModule[121]=C:\Windows\SYSTEM32\policymanager.dll
LoadedModule[122]=C:\Windows\SYSTEM32\winbio.dll
LoadedModule[123]=C:\Windows\system32\WinSCard.dll
LoadedModule[124]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[125]=C:\Windows\system32\wkscli.dll
LoadedModule[126]=C:\Windows\System32\NInput.dll
LoadedModule[127]=C:\Windows\System32\UIAnimation.dll
LoadedModule[128]=C:\Windows\System32\WinLangdb.dll
LoadedModule[129]=C:\Windows\SYSTEM32\globinputhost.dll
LoadedModule[130]=C:\Windows\System32\InputSwitch.dll
LoadedModule[131]=C:\Windows\System32\ole32.dll
LoadedModule[132]=C:\Windows\System32\WININET.dll
LoadedModule[133]=C:\Windows\system32\msctfp.dll
LoadedModule[134]=C:\Windows\system32\FontGlyphAnimator.dll
LoadedModule[135]=C:\Windows\SYSTEM32\msftedit.dll
LoadedModule[136]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[137]=C:\Windows\System32\Windows.Graphics.dll
LoadedModule[138]=C:\Windows\system32\wuceffects.dll
LoadedModule[139]=C:\Windows\System32\DPAPI.DLL
LoadedModule[140]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[141]=C:\Windows\SYSTEM32\usermgrcli.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19045
OsInfo[3].Key=ubr
OsInfo[3].Value=3693
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=1
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222542120
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.3636.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32768
OsInfo[19].Key=svolsz
OsInfo[19].Value=119
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.3693.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Windows Logon User Interface Host
AppPath=C:\Windows\system32\LogonUI.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=5FC34A874E66108623622918FCB2310E
MetadataHash=-798807485✘
Fault bucket , type 0
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0
Problem signature:
P1: Update;
P2: 80072ee2
P3: 19045
P4: 3693
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER71EC.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_8ca5c2fbee545d24add6562e51c9d12cda4dc4_00000000_da9b4ec2-5ad3-428e-905a-66adadd32583
Analysis symbol:
Rechecking for solution: 0
Report Id: da9b4ec2-5ad3-428e-905a-66adadd32583
Report Status: 100
Hashed bucket:
Cab Guid: 0
可能是Windows 10系统bug，解决方法：
在控制台，以登录时报错的用户名登录一次，之后就可以正常远程用这个用户登录了。
Possible cause:
Use another user login system via console might cause user A can't remote login via RDP.
Solution:
Login user A at console, then you can login user A via RDP(remote desktop).
请确认是否仅用了 AppReadiness 服务。请在系统控制面板，服务（services.msc）里面，启用 AppReadiness 即可。